Privacy Policy Statement
ReserveVacations.com (RVI) respects the
privacy of our customers and has created
this Privacy Policy to demonstrate its
commitment to protecting your privacy. This
Privacy Policy is intended to describe for
you, as our customer who is a user of
ReserveVacations.com and affiliated
websites, the information we collect, how
that information may be used and with whom
it may be shared.
WE reserve the right to modify or amend this
Privacy Policy at any time and for any
reason so please check back periodically for
any revisions as it pertains to safeguarding
your privacy.
ReserveVacations.com, Inc. and our other wholly owned subsidiaries will
not sell or otherwise distribute any
personal information you have provided to us
in any way without your express written
consent.
If you have any
questions about our privacy practices,
please contact us by phone 1-800-284-1581,
email or live chat, and we'll be happy to
answer your questions.
What
information will we collect?
Information you
provide. We may collect and store any
personal information you enter on our
website or provide to us in our call center.
This includes identifying information, such
as your name, address, e-mail address, and
telephone number and, if you transact
business with us, financial information such
as your payment method (valid credit card
number, type, expiration date or other
financial information). We also may request
information about your interests and
activities, your gender and age, and other
demographic information.
How your information is used?
The primary goal in collecting personal
information is to provide you, the user,
with a customized vacation experience with
respect to customer service.
In general we
will use your information to:
-
confirm your
resort vacation reservation
-
deliver the
products and services that you have
requested
-
manage your
account and provide you with customer
support
-
communicate
with you by e-mail, postal mail,
telephone and / or mobile devices about
products or services that may be of
interest to you either from us or other
third parties
-
enforce our
terms and conditions
-
manage our
business
-
We may use
financial information or payment method
to process payment for any purchases
made on our website, to protect against
or identify possible fraudulent
transactions, and otherwise as needed to
manage our business.
WE will not disclose any of
your personally identifiable information
except when WE have your permission or under
special circumstances, such as when WE
believe in good faith that the law requires
it.
WE are the sole owners of the
information collected on this site. WE only
have access to collect information that you
voluntarily give us via our websites, email
or other direct contact from you. WE will
not sell or rent this information to any
third party source.
WE take all precautions to
protect your information. When you submit
sensitive information via any of our
websites, your information is protected both
online and offline.
With whom your information may be shared?
We do not share
your personal information with others except
as indicated below. We may share your
information with:
Authorized
service providers that perform certain
services on our behalf. These services may
include fulfilling orders, processing credit
card payments, delivering packages,
providing customer service and marketing
assistance, performing business and sales
analysis, supporting our website
functionality. These service providers may
have access to personal information needed
to perform their functions but are not
permitted to share or use such information
for any other purposes.
Accommodation providers, by booking
resort accommodations on our website, you
consent to providing your personal
information and booking information to these
resort accommodation providers. Sharing this
information with such providers allows them
to contact you using the e-mail address or
other contact information you provided for
purposes of Airport transfers, confirmation,
modification or cancellation.
Other
Situations, we may also disclose your
information in response to a subpoena or
similar investigative demand, a court order,
or a request for cooperation from a law
enforcement or other government agency to
establish or exercise our legal rights, to
defend against legal claims, or as otherwise
required by law. In such cases, we may raise
or waive any legal objection or right
available to us.
When we believe
disclosure is appropriate in connection with
efforts to investigate, prevent, or take
other action regarding illegal activity,
suspected fraud or other wrongdoing; to
protect and defend the rights, property or
safety of our company, our users, our
employees, or others; to comply with
applicable law or cooperate with law
enforcement; or to enforce our website terms
and conditions or other agreements or
policies.
How we
protect your information:
We take
appropriate security measures (including
physical, electronic and procedural
measures) to help safeguard your personal
information from unauthorized access and
disclosure. For example, only authorized
employees are permitted to access personal
information, and they may do so only for
permitted business functions. In addition,
we use encryption in the transmission of
your sensitive personal information between
your system and ours, and we use firewalls
to help prevent unauthorized persons from
gaining access to your personal information.
Other
Some of our web sites contain links to other
sites, WE are not responsible for the
content or privacy practices of such other
sites. WE encourage our users when they
leave our site and to read the privacy
statements of any other site(s) that
collects personally identifiable
information.
This Privacy
Policy is intended to cover collection of
information on our website from residents of
the United States. If you are visiting our
website from outside the United States,
please be aware that your information may be
transferred to, stored, and processed in the
United States where our servers are located
and our central database is operated. The
data protection and other laws of the United
States and other countries might not be as
comprehensive as those in your country.
Please be assured that we seek to take
reasonable steps to ensure that your privacy
is protected. By using our services, you
understand that your information may be
transferred to our facilities and those
third parties with whom we share it as
described in this privacy policy.
No Rights of
Third Parties.
This Privacy
Policy does not create rights enforceable by
third parties or require disclosure of any
personal information relating to users of
the website.